Decisions that execute.
Not dashboards that get read.
The industry is noisy about “agents.” We built the boring version that enterprises actually deploy: narrow-contract, audited, bounded plugins that close the loop from a Diwo decision to an action in your ERP, CRM, or Slack — and back. Decision → Action → ROI, logged and replayable.
Most “AI recommendations” die on the last mile.
Models produce insights. Dashboards display them. Humans have to copy the number, open a ticket, chase the system owner, and execute — if they remember to. Diwo Agents replace that entire last mile with a signed API call and a replay log.
- An insight surfaces in the BI tool on Monday morning.
- Analyst emails a PowerPoint to the operator.
- Operator forwards to the ERP owner, who takes five days.
- By the time the action ships, the opportunity is gone.
- Decide surfaces the opportunity at 6:12 AM.
- Outbound agents push Slack, CRM, and Email in 17 seconds.
- Inbound agents monitor the outcome and close the loop.
- Decision of record — and its ROI — is replayable.
A plugin loop — not an autonomous swarm.
When the outside world changes, Diwo knows.
Auto-regenerate recommendations after data updates (ETL complete, model retrained) so the queue reflects the current state of the world.
Detect new tables and columns in connected databases and notify admins — so the metadata layer stays in sync without a swivel-chair.
Monitor table timestamps and alert when data becomes stale, so nobody makes a decision on a silently broken pipeline.
Receive webhook from Airflow, dbt, or Fivetran when a pipeline completes, and trigger the downstream recommendation cycle.
Capture operator actions on recommendations — acted on, dismissed, deferred — so Decide learns which decisions actually shipped and why.
Pull external signals — rates, weather, market prices, industry indices — and fire a fresh decision cycle when a threshold is crossed.
When Diwo decides, the outside world acts.
Push purchase orders to the ERP or inventory management system via API when Decide recommends restock or reallocation.
Send alerts, summaries, and dashboard briefings to stakeholders on the channel they already live in. No new app to install.
Sync customer segments and flag at-risk accounts in Salesforce or HubSpot, so every rep sees the Diwo assessment next to the account.
Push price changes to the pricing engine or POS system with approval workflow — so simulated lifts become real lifts.
Call any URL with an action payload. Covers 80% of custom integrations you can't or won't build a native agent for.
Auto-generate and email PDF briefings from Catalyst dashboards on a schedule — so the Monday exec email writes itself.
One decision, end to end.
- 01 · Decide06:12Risk & ComplianceOpportunity detected
HNW client cluster at Metro Credit Union: CSAT dropped 2.4 points while balance grew 18%. $487K of revenue at risk in 30 days.
- 02 · Agents · Outbound06:12Slack · account managers notified
Targeted #hnw-alerts channel with the 12 at-risk account IDs, the recommended outreach playbook, and a link back to the Decide brief.
- 03 · Agents · Outbound06:13CRM · tasks created in Salesforce
One follow-up task per account manager, pre-filled with the Diwo context, CSAT score, and recommended next conversation.
- 04 · Agents · Outbound06:13Email · executive summary sent
Region VP received a 1-page briefing with the problem framing, the accounts, the action plan, and the projected ROI of the intervention.
- 05 · Agents · InboundT+7 daysROI loggedOutcome measured, loop closed
CSAT rebound monitored; 9 of 12 accounts recovered above threshold; $412K revenue retained. Agent pushes the result back into Decide's ROI ledger.
- 06 · DecideT+7 daysDecision closes with proof
The opportunity card carries the outcome: $412K retained, 9/12 resolved, 3 escalated to Tier-2. Reproducible, auditable, and already informing tomorrow's queue.
We built agents the way enterprises actually deploy them.
The industry’s loudest agent pitch is unconstrained autonomy. Our customers ship recommendations that move money, prices, and customers — so we built the opposite: narrow-contract plugins you can audit, rate-limit, and trust.
Every agent has a narrow, explicit contract. What goes in, what comes out, and what side effect it produces are all defined — not inferred.
Every agent execution is logged: which decision triggered it, what payload was sent, which user approved it, what the downstream system returned.
High-impact agents (pricing, outbound communications, money movement) require named human approval before firing. Rate limits are enforced per tenant.
Success, failure, retry, and latency are reported back into Diwo in real time. A failed agent surfaces as a decision blocker, not a lost message.
Decisions → actions → ROI, at enterprise scale.
From ranked opportunities executed end-to-end through inbound + outbound agents.
Slack ping, CRM task, ERP order — all committed before breakfast.
Because the last mile stopped being a weekly manual exercise.
Inbound agents measure the outcome and write it back to Decide.
The missing agent? Ship it in a day.
Our pre-built agents cover the integrations enterprise teams ask for every week. For everything else, the Webhook Dispatcher is the universal escape hatch — any URL, any payload, bounded by the same governance primitives as a first-class agent.
- Webhook Dispatcher covers ~80% of custom integrations. POST any JSON payload, HMAC-signed, with approval workflow and retry.
- Native agent SDK (TypeScript + Python) for the remaining 20% where you want a typed contract, native SDK calls, or tight error handling.
- Diwo delivery team builds custom agents on request as part of enterprise onboarding. Most ship in a single sprint.
One decision. One action. One dollar retained.
Live on your data.
We’ll stand up a Diwo environment on a sample of your data, wire an outbound agent to a sandbox channel in your stack, and walk your team through a full decision trace — from opportunity detection to ROI logging — live in the same working session.
